Posting and packaging
At Ziggle we work really hard to make sure you receive your Ziggle products as quickly as possible. Standard deliveries to UK and Ireland should take no longer than 5 working days from placing your order, often quicker. Please find below details of our delivery times and costs. If you have any questions or requests, please do get in touch and we will do everything we can to help.
Standard UK delivery
We have tried to keep our delivery prices down as much as possible. We charge just £2.99 for standard delivery on orders under £30 and offer FREE standard postage for orders £30 and over!
Amazon Prime and Next working day delivery in the UK
If you need your Ziggle goods quickly, you can order via Amazon Prime for next day delivery, or we offer a next working day delivery service from our website within the UK for £7.50 for orders placed before 12pm (Mon-Fri, excluding public holidays).
Republic of Ireland deliveries
We charge €10.45 standard delivery to customers in the Republic of Ireland and offer FREE standard postage for orders €50 and over!. Please note that local taxes and import duties can sometimes be applicable and payable when the delivery reaches the specified destination. You are responsible for payment of any such taxes and import duties. Please contact your local customs office for further information. Apologies, but due to customs problems since the UK left the EU we do not deliver to anywhere else in the world. We hope this will change in the future.
Returns made simple
We hope you will be delighted with your Ziggle purchase. But, if you wish to return it for any reason, we have a returns and exchange policy to make this as simple as possible.
Please return the goods in their original condition and with labels intact within 21 days of receipt.
To help us to process your return, alongside the goods, please include your name, address and invoice number. Please also tell us the reason for your return and whether you would like a refund or exchange. Please send this safely to:
Ziggle Baby Ltd
7a Moor Lane
Exchange orders are processed on receipt and your replacement item will be dispatched within three days, provided it is in stock. If your replacement item is out of stock, we will give you an expected delivery date or suggest an alternative product.
Items returned for refund will be credited back using the same payment method you used originally.
Unfortunately, we are unable to refund the returns postage and packaging costs however we will not charge to post your exchanged item to you. It is your responsibility to ensure that goods arrive safely.